Posts Tagged ‘Collaborative’
RHUB Collaborative Remote Support Appliance Solves Difficult Problems
There are several advantages to the RHUB Collaborative Remote Support Appliance over those of the competitions, including, in-session online training – The support agent can change to the online training mode anytime during a support session. Why? Because many support issues come from a customers lack of product knowledge and an instant training session could be just the thing they need to help them understand what it is the product does or is trying to prevent, etc. Additionally, this could increase sales and customer satisfaction because you took the time to explain the functions of the product without having the expense or hassle of going to the client’s office for a product demonstration.
Three Levels of Difficulty for RHUB Collaborative Remote Support Appliance Solved
There are three levels in which RHUB believes that they will solve the three most difficult problems facing businesses when it comes to Web conferencing.
At level one – RHUB has introduced a special technology that will install the RHUB client’s software even if their computer is in lockdown mode. This will ensure that the client’s software is installed which is the first step toward a successful Remote Support meeting.